Hello, i would like please your help. When i installed the menu the Wishlist doesn’t work properly. It shows for instance 5 products in the wishlist and if i delete one it keeps showing 5.
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Thanasis Zafeiriou ⋅340.00 $tone February 4, 2021
Hello, you can contact me on [email protected]. When i login as customer It shows for instance 5 products in the wishlist and if i delete one it keeps showing 5. Also it doesnt reniew the quantity on wishlist. Yes of course but please be careful because the site is online. Where can i send the credentials? Also can you please tell me your country because we have districtions. Thank you in advance
Thanasis Zafeiriou ⋅340.00 $tone
February 4, 2021
3 answers
Hi Thanasis,
Please help to provide us more details about the issue you mentioned and your instance info, we will take a closer look and get back to you then:
- URL and admin credentials of your M2 instance
- SSH credentials of your M2 instance
- Let us know the path to your M2 folder
PS. Please make sure you mark your reply private or simply switch this ticket to the private mode, then it’s safe to share your site info here. Only you and our technical team can access it.
Regards,
Ubertheme team
Can you please let me know your country and ip? Because our server has restrictions. Thank you in advance
Hi Thanasis,
Our team is having a 7-day national festival starting from 10 — 16 Feb at the moment. We will be off in three days (12, 13, and 14 Feb). For the other days, our technical team will follow up on your case if you reach out to us during this time. However, it will take us a bit longer for each turnaround.
Our apology for the unexpected delay caused by this. And thanks for your understanding and support.
Sincerely,
Ubertheme team
