ubdata migration admin not working

We wanna install ub data migration for our client.

  • Magento 2.2.3 CE
  • php 7.1
  • ub data migration 3.1.3
  • pub folder have 0777 rights

 
1. First we upload the folder “app” to magento root and merge all files.
Then logout from magento admin.
We stop all crons in cPanel.
2. Now install ubdata migration:
php -f bin/magento deploy:mode:set developer
php -f bin/magento module:enable -c Ubertheme_Ubdatamigration
php -f bin/magento setup:upgrade
php -f bin/magento setup:di:compile
Clean magento cache, reindex, compile…
No error, no problem.

3. Now move to magento admin and login.
Click in sidebar on menu:
UB DATA MIGRATION PRO (CE).
New page is loading, but only blank page with headline text:
“UB Data Migration Pro (CE) -- 3.1.3”.

See also screenshot: https://imgur.com/a/QT3b4Ja
 
Do you have a idea how to solve it?

1 answer

Profile photo of Mall Staff 184060.00 $tone June 3, 2018
Public

Hi there,

New page is loading, but only blank page with headline text:
“UB Data Migration Pro (CE) — 3.1.3”.

I need a closer look to detect the root of issue as you mentioned. Let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to Magento2 folder.
I will help to check further and reply you more later.
Regards,
Mall.

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