You have to complete all settings in the step #4

Greetings. I have reset the migration to load a more recent DB from mage 1.9. However, I cannot move beyond step5. When I try to set up Step5 migration settings and try to advance to next step I get the message:
Reminder! You have to complete all settings in the step #4 (Categories) first
Step 4 has already been completed and if I run  php -f bin/ubdatamigration run
I get the following message in STEP 5
[Processing][run] Step #4 migration completed with 14 Catalog Categories
Step #4 migration completed successfully
Total Data Migrated: 43%
[Processing][run] in step #5:
Status: fail
Message: Step #5 has no settings yet. Navigate back to the UI dashboard to check the setting for step #5 again
Can you please help?
Thanks!

5 answers

Profile photo of Mall Staff 153110.00 $tone September 21, 2020
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Hi there,

I have reset the migration to load a more recent DB from mage 1.9.

I wonder how you did reset? Did you reset all steps of our module?

Please provide me information about your instance:

  • URL and admin credentials of your M2 instance
  • SSH credentials of your M2 instance
  • Let me know the path to the M2 folder

I will help to check further on the issues you mentioned and get back to you then.
PS. Please make sure you mark your reply private or simply switch this ticket to the private mode. Then it’s safe to share your site info here. Only you and our technical team can access it. 

Regards,
Mall.
 
 

#1
Profile photo of ubdev Staff 71680.00 $tone September 22, 2020
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Hi there, 
Yes, please move forward with the migration process at your end. If you have any additional questions, do let us know here.
Regards,
Ubertheme team

#3
Profile photo of ubdev Staff 71680.00 $tone September 27, 2020
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Hi Ashish Saxena,
 
We wonder if you have another profile at Ubertheme, we could not find any purchase information associated with your current profile though. 
 
We’re sorry for this additional question since our technical support requires an active subscription. 
 
In case you are working on a client’s project, please help to instruct your client submit a ticket under the paid profile, we will follow up with you there. 
 
Regards,
Ubertheme team

#5

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