Ajax request 404 error when getting image folder

I have been trying to select images from a directory for the slideshow, but the ajax request always fails with a 404 Not Found error, leaving the “Please Wait” message permanently displayed and all controls locked until I refresh the page. Using Firefox diagnostic tools, I have been able to find that the ajax destination url is “https://zfitevolve.com/index.php/jmslideshow/adminhtml_index/listImages/key/d23bcdae5ee1657a05672d13ba30d9bb/”. I have been doing some troubleshooting and research of my own, but so far have been unable to find enough relevant information to get it working. I am using Magento v1.9.3.8.

  1. Profile photo of Shaun Heiseender2024 40.00 $tone March 27, 2018
    Your system seems to have hijacked the quotation mark I tried to add to enclose the url and instead encoded it and added it to the url.

7 answers

Profile photo of ubdev Staff 44220.00 $tone March 28, 2018
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Hi there, 
We wonder if you have another profile at Ubertheme? We could not keep track of your purchase. 
In case you purchase our product on Themeforest, kindly provide us a copy of payment receipt to info (at) ubertheme.com. We’re sorry for this extra inquiry. 
Our technical support requires active subscription though.
Regards,
Ubertheme team
 

#1
Profile photo of Ziven Staff 87450.00 $tone March 29, 2018
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Hi Ender2024,
I need a closer look to detect the root of the issue, please PM me URL, admin and FTP credentials of your site.
Best Regards,
Ziven.

#2
Profile photo of Ziven Staff 87450.00 $tone March 29, 2018
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Hi Ender2024,
Thanks for sending me your site credentials. 
However, please grant me full permission for admin credentials so that I can debug the root of issue. 
Best Regards,
Ziven.

#3
Profile photo of Ziven Staff 87450.00 $tone March 29, 2018
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Hi There,

I have been trying to select images from a directory for the slideshow, but the ajax request always fails with a 404 Not Found error, leaving the “Please Wait” message permanently displayed and all controls locked until I refresh the page. Using Firefox diagnostic tools, I have been able to find that the ajax destination url is “https://zfitevolve.com/index.php/jmslideshow/adminhtml_index/listImages/key/d23bcdae5ee1657a05672d13ba30d9bb/”. I have been doing some troubleshooting and research of my own, but so far have been unable to find enough relevant information to get it working. I am using Magento v1.9.3.8.

I did update configuration in your admin and the issue has been resolved. For your information, you should have the setting below enabled: 

admin -> System -> Configuration -> ADVANCED -> Admin -> Security -> Admin routing compatibility mode for extensions (Enable)

Best Regards,
Ziven.
 

#5

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