Images and slide options are not loaded in admin

I don’t know precisely since when this has been the case, but it must have occured fairly recent: Every time I try to enter the JM Slideshow config menu in the Magento admin panel, everything but the images and their options are loaded. Then I’m stuck with an endless “Please wait…” and spinning circle image.
Using the Chrome dev tools, I found out that a query in the following file results in a 404 error:
The problem seems to be that the script is unable to reach this destination:
I’m not sure where this location is supposed to be, since there is no folder called “jmslideshow” inside the main folder of this URL, but it works nonetheless in our test store environment.
We’ve recently upgraded to Magento, so I assume the jquery version is out of date; but how could I resolve this issue?
Thanks a lot!

1 answer

Profile photo of Ziven Staff 92660.00 $tone December 7, 2015

Hi Tim,
I need a closer look to detect the root of issue, please PM me URL, admin and FTP credentials of your site.
Best Regards,


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