Images problem

Hi tiwebmaster,

I see a javascript error occured there, let me know if you installed any third-party extension that has some script affecting the product detail page

if you can not find out the issue you can pm me your admin account, the FTP info also for further checking

Hi,
first I would like to thank you for your great support!!!
second, since I don’t know code very good I would like you to try help me with that.
I bought an extension that maybe cause that. the extension enable me to upload a video on the same place where the image. you can see it in action on that product page:

http://tiwebmaster.com/shop/video-pr…roduction.html

so… I will PM you my admin access with all the FTP info so you will be able to try help me.

I just sent you the info you need.

Hi tiwebmaster,

How the thumbnail images work before the extension installed ? Do they change the main image when got clicked ? Do you want the thumbnail to be working like the demo here , in this case I think it’s better if you contact the extension’s author for an advise, they know their extension best and would give you a proper solution.

I do not know how it worked before since I did not tested it before.
is it possible to remove the link from the image so all I will be able to do is to move from each image but not to enlarge it?
For example:
If I have a product with 1 video and 2 images -- I will be able to move between them and see the images and the video but not to click to enlarge it.

thank you!

I do not know how it worked before since I did not tested it before.
is it possible to remove the link from the image so all I will be able to do is to move from each image but not to enlarge it?
For example:
If I have a product with 1 video and 2 images -- I will be able to move between them and see the images and the video but not to click to enlarge it.

thank you!

Do you mean when the thumbnail images got click it will change the main image ?

no… I mean when I clicked on the thumbnail the bog image will change but won’t open in a popup box.
also, I think you change something in the code since the video extension is not working at the moment and it was worked before.
I didn’t made any changes since I don’t know how and also since I am waiting for you to help me. please check what did you change in the code that cause that extension to stop working. at the moment I can’t add new videos to the product page.

please check.
thank you.

Hi mate,

I don’t think I made any change there that affects the video extension, how can i check to see if it’s not working also did you contact the extension author to get an advise ?