Not getting help .. please – Have an issue with Slideshow

Hi -- I had opened a ticket on Aug 17 and haven’t get any response to that ticket. Really need help with the issue.
Ticket ID: CQY-501-34336

I have been running 2 stores on Magento Enterprise and recently when updating Adamite store with latest template files, etc -- my slideshow in admin configuration section is not displaying all options.

Please note that I’m also running JM Mesolite for the other store.
On both websites slideshow on the front end works well -- just can’t seem to get all options on backend.

I have tried reinstalling all files & that didn’t help. Did clear cache as well.

Any suggestions would be greatly appreciated.

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