Techzone – Search is broken

Hello, 
I have an issue on my site with the search function, sometimes when i make a search it is just going into an infinite loop with no results.
Please see here,
http://recircle.nu/searcherror.swf 
The site is http://www.recircle.nu
It is not always, but sometimes it does this.
Can you please help?

17 answers

Profile photo of Mall Staff 184060.00 $tone November 18, 2015
Public

Hi samzye,

The attribute “color” (Farve) is beeing displayed wrong, can you see why it does this?

=> You have to re-config for ‘color’ attribute in back-end of your site.
To show color filter as our demo site: http://i.imgur.com/jubUrwT.png let’s do bellow steps:
Step 1:
Go to Ubertheme/Ub Shop By Configuration in back-end and setting for ‘color’ attribute as screenshot: http://i.imgur.com/A5OXrYa.png

Step 2:
Go to Catalog/Attributes/Manage Attributes and click to edit ‘Color’ attribute in back-end
and you have to setting a color image for each value of ‘color’ atrribute. See screenshot: http://i.imgur.com/ErjQnE7.png
Step 3: Clean the magento cache after your changing.

 
Also if it is possible i would like a slider, with max height on the attributes, as you can see i have maybe 200 brands. So the list is very long

=> That is a custom work requirement, you should find a devloper to help you on this or you can submit a custom work request at
http://www.ubertheme.com/magento-custom-services/
and our developers will help you make it.
Let’s do it and contact me if you need further assistance.

Regards,
Mall.
 
 
 

#
Profile photo of Mall Staff 184060.00 $tone November 16, 2015
Public

Hi samzye,
Did you use a third-party for search function in your site?
As you see, the search function working fine in our demo site with techzone theme: http://techzone.demo.ubertheme.com/?___store=default_en
I need a closer look to detect the root of issue as you said. Let’s provide me the admin and ftp credentials of your site.
Regards,
Mall.

#1
Profile photo of samzye 510.00 $tone November 16, 2015
Public

Hello,
No i am not using any 3rd party extentions for the search function.
I have sent you a private message with FTP and admin info,
Important, please take backup of all files that you change! As i have made a lot of custom changes.
Thanks

#2
Profile photo of samzye 510.00 $tone November 17, 2015
Public

Hello,
No i dont think i have made any changes to this, but please backup the folder and tell me where it is if you are gonna overwrite any files.

#4
Profile photo of Mall Staff 184060.00 $tone November 18, 2015
Public

 Hi samzye,

I have an issue on my site with the search function, sometimes when i make a search it is just going into an infinite loop with no results.

I have create a back-up and upload installed the latest version of UbShopby ext and the issue as you said was solved.
Have a look and contact me if you need further assistance.
Regards,
Mall.
 
 

#5
Profile photo of samzye 510.00 $tone November 18, 2015
Public

Thank you, this issue has now been resolved.
But there is something weird with the filter, please see here http://recircle.nu/filter.swf 
The attribute “color” (Farve) is beeing displayed wrong, can you see why it does this?
 
Also if it is possible i would like a slider, with max height on the attributes, as you can see i have maybe 200 brands. So the list is very long

#6
Profile photo of Mall Staff 184060.00 $tone November 19, 2015
Public

Hi samzye,
Let’s re-try to upload color image icon.
The first, you have to config and save this: http://i.imgur.com/SJZJaxS.png
Regards,
Mall.
 

#14

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