After migrate success, error in checkout.

After migrate successfully from magento 1.8 to magento 2.0, i’m unable to place order from other store(i have multiple store and for default checkout is working fine).
Everytime i got the below error in my log.
[2016-01-15 08:49:03] main.CRITICAL: exception ‘Zend_Db_Statement_Exception’ with message ‘Report ID: webapi-5698b27f9bb41; Message: SQLSTATE[42000]: Syntax error or access violation: 1103 Incorrect table name ”, query was: INSERT INTO “ () VALUES ()’ in /var/www/html/magento20new/lib/internal/Magento/Framework/Webapi/ErrorProcessor.php:194
Stack trace:
#0 /var/www/html/magento20new/lib/internal/Magento/Framework/Webapi/ErrorProcessor.php(139): Magento\Framework\Webapi\ErrorProcessor->_critical(Object(Zend_Db_Statement_Exception))
#1 /var/www/html/magento20new/app/code/Magento/Webapi/Controller/Rest.php(163): Magento\Framework\Webapi\ErrorProcessor->maskException(Object(Zend_Db_Statement_Exception))
#2 /var/www/html/magento20new/var/generation/Magento/Webapi/Controller/Rest/Interceptor.php(24): Magento\Webapi\Controller\Rest->dispatch(Object(Magento\Framework\App\Request\Http))
#3 /var/www/html/magento20new/lib/internal/Magento/Framework/App/Http.php(115): Magento\Webapi\Controller\Rest\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http))
#4 /var/www/html/magento20new/lib/internal/Magento/Framework/App/Bootstrap.php(258): Magento\Framework\App\Http->launch()
#5 /var/www/html/magento20new/index.php(39): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http))
#6 {main} [] []
Please help me asap. As i have to delivered the project to the client. So plz help me soon, so that i can resolve the issue.

Thanks

  1. Profile photo of Adam DueAdam Due 10.00 $tone March 29, 2016
    i'm so sorry about your problem, but you may take the help from technical team of #Litextension at http://litextension.com/contacts/ hope that your problems will be deal soon!

34 answers

Profile photo of Mall Staff 184060.00 $tone March 29, 2016
Public

Hi Manish Singh,
This issue come after migration. This because has some new rules and work flow in sales module of Magento 2.
and in your case, you have multiple stores in database and it missing some needed tables exclude default store. This tables wasn’t exists in Magento 1 database and we have have to create this by tool or manual.
See more this: http://i.imgur.com/rkFvbC8.png
Let’s provide me the SSH credentials of your Magento 2. I will check further current your database migrated and tell you solution to solve this issue.
Best Regards,
Mall.

#3
Profile photo of Manish Singh 40.00 $tone March 29, 2016
Public

Hi Mall,
so can i create all table corresponding to store manually i.e. sequence_
Is we also need to do entry in ‘sales_sequence_meta’.??
Please let me know the step please.
Thanks for your help.

#4
Profile photo of Mall Staff 184060.00 $tone March 29, 2016
Public

Hi Manish Singh,
I have create a backup and edit the xml file at path: vendor/magento/module-sales/etc/events.xml
To solve the issues let’s do more some steps as below:
Step 1: delete all tables you have created manual.
Step 2: In Back-end of your site (Stores/All stores), view and make edit all Stores in your site (only click open and press ‘Save Store’ button). This task will auto generate some missing tables of sales module by ‘SequenceCreatorObserver’ plugin.
Step 3:
 + Flush the Magento 2 cache by command: bin/magento cache:flush
 + Reindex the Magento 2 database by command: bin/magento indexer:reindex
Do it and let’s me know how it goes.
Regards,
Mall.
 

#6
Profile photo of Mall Staff 184060.00 $tone March 29, 2016
Public

Hi Manish Singh,

Yes I did it, but it not created any tables.

=> Let’s delete all folders at var/* and pub/static/* (exclude file .htaccess)

Right now it’s start with 000000001.

I’m sorry this working rules of Magento 2. See more this at: http://devdocs.magento.com/guides/v2.0/migration/migration-migrate-additional.html
Regards,
Mall.

#10
Profile photo of Manish Singh 40.00 $tone March 29, 2016
Public

Hey Mall,
Now I manually create all the table and do manual entry in table ‘sales_sequence_meta‘ and ‘sales_sequence_profile‘.
Now i’m able to place order successfully.
If it’s create problem in future then can i delete again all the table and then follow the step you told me or leave this as now it’s working fine.
Also regarding Order Increment ID, module-sales-sequence is responsible. I’m finding the way to change the increment id.
Thank you very much for your support.

#11
Profile photo of Mall Staff 184060.00 $tone January 6, 2017
Public

Hi jukebox-revival

I have the same problem after conversion. Can you tell me which tables to delete or make?

To sole that issue, for each your Store Views migrated let’s open it and click to save button in back-end of your site.
Regards,
Mall.

#14
Profile photo of robinmaster 80.00 $tone June 16, 2017
Public

Hi, I have similar problem with checkout , after successful migration with UBDataMigrationPro checkout doesn’t work, below log erro, please can you help us too?

#15
Profile photo of Mall Staff 184060.00 $tone June 16, 2017
Public

Hi robinmaster,

 below log erro,

I don’t see the log error as you mentioned. But let’s try open and re-save for each Store View migrated in back-end of your site.
Once done, let’s re-check the checkout function in front-end of your site. And tell me know how it goes.
Regards,
Mall.
 

#16
Profile photo of robinmaster 80.00 $tone June 17, 2017
Public

Hello, Well our problem was similar and when processing the checkout with payment via paypal, after the recommended procedure the store returned to work the checkout in paypal. Well I thank for the quick support and help. I made the right choice, not only by the tool itself which did not give any error, but by the help and support that was very fast and functional.

#17
Profile photo of robinmaster 80.00 $tone June 17, 2017
Public

I have a little bit problem with checkout. After Migration New costumers are ok to make new orders, however older customers(thats represents about 55% of sales), has problem with this error: Failed to load resource: the server responded with a status of 400 () 
My checkout store are with 1 lines in configuration checkout, that solve new clients problems, but for old Clientes, remain with problem.
jquery.js:10254 POST https://magento2.eagletechz.com.br/rest/default_migrated/V1/carts/mine/payment-information 400 ()
 
Can you help us with any tips?

#19
Profile photo of Mall Staff 184060.00 $tone June 18, 2017
Public

Hi robinmaster,

My checkout store are with 1 lines in configuration checkout, that solve new clients problems, but for old Clientes, remain with problem.
jquery.js:10254 POST https://magento2.eagletechz.com.br/rest/default_migrated/V1/carts/mine/payment-information 400 ()

So, kindly provide me the ssh credentials, web root path of your Magento2 and phpmyadmin credentials of your Magento2 database.
And provide me once customer credentials with that issue. I will check further and help you out.
Regards,
Mall.

#20
Profile photo of Mall Staff 184060.00 $tone June 21, 2017
Public

Hi robinmaster,

Warning: include(HTMLPurifier_Printer.php): failed to open stream: No such file or directory in /var/www/clients/client0/web5/web/app/code/Ubert
heme/Ubdatamigration/lib/yii/YiiBase.php on line 432

That seem you have issue with folders and files permission during install upgrade of our tool. Let’s provide me the ssh credentials of your working now. I will check further and help you out.
Regards,
Mall.

#26
Profile photo of Mall Staff 184060.00 $tone June 26, 2017
Public

Hi there,

in addition to the problem found in the checkout,….but about the tool and non-migration of new customers, for which I request help.

I am sorry for not catching your question in your last reply. Please help to confirm if the check out issue is still in place at your end? If there’s another issue, kindly advice me as well.
Regards,
Mall.

#31
Profile photo of fka200 200.00 $tone July 28, 2017
Public

“Magento Order was not created. Reason: SQLSTATE[42000]: Syntax error or access violation: 1103 Incorrect table name ”, query was: INSERT INTO “ () VALUES ()”

#33
Profile photo of Mall Staff 184060.00 $tone July 29, 2017
Public

Hi fka200,
To solve the issue as you mentioned. For each Store View migrated, let’s open it and then click to save button in back-end of your site.
Regards,
Mall.

#34

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