All products not displaying in categories

I am having some problems with my JM Wall theme.

None of my products are displaying once I click the category from drop down options. What causes this?

I have tried everything under the sun that I know to try and get them to appear, the category is displaying with the details for that category and the featured image.

I have also tried the following from other site suggestions:

The products must be Visible in Catalog.
The products must be Enabled.
Product must have a stock Quantity.
The product must be set to In Stock.
If the product is set not to track stock, it still has to have a stock Quantity and be set to In Stock.
The product must be assigned to the target Category.
You must refresh your Cache / Indices

I have tried all the above to try and get them to appear but nothing works, there is just a blank section below the category title / description and featured image.

Any suggestions on what to do? I really need this working by tomorrow (UK time) as I have a marketing campaign launching and the site isn’t working properly.

I know the joomlart staff don’t work on weekends but is there anything I can do?

3 answers

Profile photo of Charlie Archibald 0.00 $tone May 26, 2014

It would appear whatever you have done, you have completely stopped my website working altogether now. I had to restore my site to a backup I made the other day to get the site working again.

Do you have skype? As i really need to fix this problem with the categories not showing and the slideshow not appearing on mobile phones, or the 3 feature images not showing on mobile phones.

I feel chatting about this through skype would help instead of 1 message at a time every 24 hours as I am in the UK and the time difference is inconvenient

Profile photo of Ziven Staff 100460.00 $tone May 27, 2014

Our team has just replied to you via your ticket ID: RMB-863-98046. Kindly follow up further there.

PS. I am afraid our technical support service is maintained via Forum and ticket only. So direct reply via skype is not available. Hope for your understanding on our situation.


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