Hi,
just installed (correctly -- 3.1.5 version) this module
i can view the left menu en backoffice of magento 2.2.4, when i browse on it in the main area show us the module title
“UB Data Migration Pro (CE) -- 3.1.5”
and nothing else.
debug mode is enable, but nothing is showing either login in var/log
could you point me to the right direction ?
Regards
7 answers
Hi there,
Do you see the below folder of our tool after installed?
pub/ub-tool/
I need a closer look to detect the root of issue as you mentioned. Let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to Magento2 folder.
I will help to check further and reply you more later.
Regards,
Mall.
Hi Mall,
i did send you all these by message.
did you received it ? and had time to check ?
Regards,
Hi there,
Please post your information in this post in a private reply. I couldn’t see your information in your private message: https://prnt.sc/kawhw3
Regards,
Mall.
Hi there,
Here is root of the issue you mentioned: http://i.prntscr.com/HGnYj34PQNmWU9krVp45-w.png
Front-end base URL and back-end base URL are not the same. And the default setting on x-frame of Magento 2:
'x-frame-options' => 'SAMEORIGIN',
And that raised the issue. It relates to this setting in back-end of your site too: http://i.prntscr.com/yK8LF-WEROSZjSu4XHoqhQ.png
To handle for that case, I have added more tweak code in our migration tool in your instance. And now the issue was solved:
http://i.prntscr.com/wL0n4OJZTCia_PHppd1zNQ.png
Regards,
Mall.
Hi Mall,
Thanks ! issue is fixed. now i can try migration.
Regards,
Hi Fabrice,
Glad it helps. Please move forward with the migration.
If you run across any issue, please pause the process and let us know the details of issue, we will help you out.
Regards,
Ubertheme team
except php 7.0.30