Hi Admin
I bought JM-pixeri template. I installed it using quickstart method. But after installation, any of the product images are not loading. Please check my URL that i posted. I need help urgently.
Note : i bought this template for domain http://www.miteshkoradia.co.in but as of now i m using it for testing purpose on (http://mypreskool.clod5.com/jmtc_pixeri/) is that the root cause?
Thanks
Mitesh
5 answers
HI Mitesh,
Try to check the base url to your image folder in Backend > System > Configuration > Web > Secure and UnSecure section, make sure that you input correct base url.
If issue still persist, also check the permission of images folder, by default, permissions for file: 644 and folder: 755.
Regards.
Hi Saguaros,
Thank you for your reply. I checked base URL in backend. its value is http://mypreskool.clod5.com/jmtc_pixeri/. Looks fine to me.
All folder permission is 777.
any other issue you see?
Thanks
Mitesh
Dear Mitesh,
I cannot access your site: http://mypreskool.clod5.com/jmtc_pixeri/
Please check again.
Hi,
I just checked my site. It is opening but it is taking time to load. You can wait for some time. I just sent reply to ticket that i raised with Admin login details.
http://mypreskool.clod5.com/jmtc_pixeri/admin you can use for backend login.
P.S attachment of my site attached with the post.
thanks
Mitesh
Dear Mitesh,
I’m sorry but I cannot access your site from my end and also try to connect your web server through FTP client but it failed.