bug Import categories into UB Mega Menu

Hi , I find bug when I add a new category on the mega menu extension, can you give me a solution
 

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Profile photo of ubdev Staff 91960.00 $tone February 21, 2022
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Hello,
 
UB Mega Menu is our paid extension, however we cannot find an active membership of UB Mega Menu under your account.

In case you purchased the extension using a different account or at a different website, kindly help to clarify with your purchase receipt. Our team will be able to assist you further once your membership status is verified.

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