Hello,
I’m getting Error 500 every time I want to edit a product. I didn’t have any error messages when I ran the migration, everything seems to be fine, it is just when I want to edit a product. Any idea?
Thanks!
Gabriel
5 answers
Hi there,
I’m getting Error 500 every time I want to edit a product.
To see the error message, you must enable developer mode of Magento. Let’s provide me the information about your instance as followings:
+ Admin credentials and site URL
+ SSH credentials and web root path of your instance
I will check further and reply you more later.
Regards,
Mall.
Hi there,
I’ll be looking forward to your reply, I hope you can help me find where the problem is.
I have enabled full debug mode in your M2 instance and i see the root of the issue as you mentioned as in this screenshot:
http://i.prntscr.com/q5gQzmryT8W2ttrtvDfG1Q.png
As you see that is a magento core’s issue. Where did you downloaded the Magento core source?
Regards,
Mall.
I installed Magento 2 through Softaculous from my hosting provider cPanel.
I found the problem thanks to the screenshot you sent me. It was not related to the core files, the problem was an extension I had installed in Mg 1.9.2 that was to place pre-orders, and that extension had some attributes not compatible, I removed from mySql those attributes, reset migration, re-run it again and now it is working.
I also found that MailChimp and other extensions could produce this error.
Thanks for your help and if I have any other question, I will contact you.
Thanks!
