The "Estimate Shipping and Tax" block is on the cart page but when I click on "Get a Quote" no shipping methods are loaded (some shipping methods are available during checkout), is there something I should check to correct this problem?
Thank you.
7 answers
Hi netbuilder,
Could I have link of your site so that I can reproduce this issue?
Hi netbuilder,
Could I have link of your site so that I can reproduce this issue?
Can I send details in private ?
Can I send details in private ?
Yes, you can PM me
Hi I sent you a PM…
Thank you!!!
Hi again,
Thanks for your details information, I’ve checked your site and I tried to delete file 1column.phtml (this case it will loads the base 1column.phtml file) then I also delete all cookies, but it still not work. I meant it also does not work with the base file, I’m noticed with this error:
"NetworkError: 500 Internal Server Error -- http://www.novatron.gr/checkout/cart/"
there maybe something wrong with your server side.
Error 500 issues are often associated with permission settings on/for your server folders/files. In general, folders should be set at 755 and files at 644.
If you are uncertain -- or uncomfortable -- with setting server permissions . . . reach out to your Web Host’s Technical Support and they should be able to look into the matter and assist you.
Regards.
Thank you for your answer and the time you spent checking our issue… I was able to locate the issue and fix it.
Glad you got it sorted. Let me know if you need help.