How to add category in Mega Menu – Bug

Hi there,
 
I face heavy bugs in mega menu. It is not possible to add a menu and choose from a category. Please see the attached screenshot. If I add something the field Link and and Category are empty even though there are categories available. What to do?
 
Best regards

14 answers

Profile photo of Ziven Staff 100280.00 $tone March 24, 2015
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Hi JEEN,
I need a closer look to detect the root of issue, please provide me url, admin and ftp credentials of your site.
Also some screenshot will help me more understand.

Thank you
Ziven

#3
Profile photo of Mall Staff 184060.00 $tone March 26, 2015
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@JE EN,
I can’t access to your site now. please see the screenshot at https://www.dropbox.com/s/wdxgggqvpwx1ayi/Screenshot%202015-03-26%2010.22.47.png?dl=0
Please provide me the credential to access.
Regards,
Mall.

#9
Profile photo of Mall Staff 184060.00 $tone March 31, 2015
Public

Hi JE EN,
Our Jm Megamenu extension working fine at http://bookshop.demo.ubertheme.com and i have install updated the latest version of Jm Megamenu to your site. 
After loging to back-end of your site. I see the database needed to re-index all. You can see this at screenshot http://awesomescreenshot.com/0974rff25b
I can’t help you re-index data via back-end of your site. It’s because your data too big. In this case you need make re-index data by the command line. You can find how to re-index data by command line at http://www.magentotutorials.co.uk/reindex-data-via-ssh
After you re-index data successfully, if the issue as you said was exists i will check further and tell you solution to solve.
Regards,
Mall.
 

#14

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