How to fix 500 error

When I put in my URL, I get a 500 error http://www.rtechcctv.com
I also cannot login into Magento backend. It was working until Wednesday so I do not understand what the problem is. I already contacted Bluehost and they said that it is from Magento side.

Start your code here
Start your code here
 
Start your code here

http://www.rtechcctv.com

5 answers

Profile photo of Mall Staff 170390.00 $tone January 14, 2016
Public

Hi Chien chang Lu,
Please re-check the ftp credential you are provided. I try upload a php file for test ‘mc.php’ to the webroot but it’s not working.
You can see this: http://i.imgur.com/SPRyft2.png
But it’s not working: http://i.imgur.com/BlxSbNH.png
Seem it’s not a ftp credentials for webroot of the site at http://www.rtechcctv.com
Please re-check and provide me correct ftp credentials of the site at http://www.rtechcctv.com and i will check further.
Regards,
Mall.

#5

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