Image Import Fail

We ran your Migration tool and everything worked but when we went to take a look at the products we noticed most of them ended up having hidden images. If you try to review the hidden image it shows that it doesn’t exist.

2 answers

Profile photo of Mall Staff 102600.00 $tone February 1, 2019
Public

Hi there,

but when we went to take a look at the products we noticed most of them ended up having hidden images

It seems you have enable the setting to ‘exclude’ those images in your M1 back-end. And after migrating to M2, they work as hidden productss images in line with the working rule of M2. Please check again. 
Regards,
Mall.

#1
Profile photo of ubdev Staff 32680.00 $tone February 1, 2019
Public

Hi there,
We are about to have a National 7-Day Festival event next week starting from Feb 4.
Our team will be off on two days Feb 5 & 6. For the other days, we will have technical team on duty to follow up the technical support, however it will take us a bit longer to follow up with you in case you reach us during this time.
We’re sorry for this unexpected circumstance and any delay caused due to this festive time.
Thanks for your understanding and support.
Regards,
Ubertheme team

#2

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