migration from m1 to m2 using tool customer login

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Omkar Singh Rathore asked December 9, 2022

after migration from m1 to m2
created new customer and try to login that customer but unable to login no error shown on sign in page and no error shown on var log
please help me
Thank you

UB Data Migration Lite

Omkar Singh Rathore ⋅110.00 $tone December 9, 2022

please suggest the solution ASAP

2 answers

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Omkar Singh Rathore ⋅110.00 $tone December 12, 2022

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Hi Support Team,
Provide me a solution for customer not login its urgent.
Please check as soon as possible.

Thanks

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ubdev ⋅ Staff ⋅98150.00 $tone December 12, 2022

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Hi Omkar Singh Rathore,

Can you confirm if you were using UB Data Migration Lite or Pro version? As the issue you mentioned shouldn’t appear in the PRO version.
Please make sure that you use the PRO version of UB Data Migration to migrate successfully.