Problem step 7

Hi,
in the step 7, import sales order:  [error] [ub_data_migration] Malformed UTF-8 characters, possibly incorrectly encoded
Can you help me?
Thanks,
Enrico

2 answers

Profile photo of Mall Staff 112620.00 $tone April 10, 2019
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Hi there,
The issue you mentioned is strange. It seem relates to some bad data in your M1’s database.
Let’s provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder
I will help to check further and get back you then.
Regards,
Mall.

#1
Profile photo of ubdev Staff 41740.00 $tone April 10, 2019
Public

Hi Enrico, 
Please make sure you post your site info in a private reply, or simply mark this ticket private. Then only you and our technical team can access.
Regards,
Ubertheme team

#2

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