Related Products not displayed on Product Page

Hi All,

I got difficulity to show the related products on product page, i have thick the related product menu to related product that I want but the result was not displayed on product page.

Here is my website http://www.helmakidz.com please some body tell me how solve the problem. I used JM Zite template.

Regards,
Zulpaedi

1 answer

Profile photo of Sherlock 0.00 $tone October 8, 2012
Public

Hi zoepha,

This could be caused by several reasons
-- your urls have no been reindex after configs change, you can go to your back-end >> System > Index management there you select to Reindex all.

-- check again those related products to see if they are enabled
-- check again visibility status of those products, Catalog or catalog search ?
-- Check again to make sure that inventory of those related products is greater than 0.

If you pm me your admin account I will take a look for you.

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