Unable to create an account in frontend

hello
We purchased GEM theme few days back. we are facing an problem in it. whenever we click create an account, it redirects to homepage! How to solve this.
URL http://www.arcjewellers.co.in/
 
Vinoth

9 answers

Profile photo of tuan le van 11570.00 $tone June 10, 2015
Public

Hi Vinoth,
I need a closer look to detect the root of the issue. Please provide me the url, admin and FTP credentials of your site.
Best regards,
Kan

#1
Profile photo of tuan le van 11570.00 $tone June 15, 2015
Public

Hi 
I don’t connect to your site . your IP is 118.70.176.221 or 113.190.252.133 . please recheck your information,
best regards
Kan

#4
Profile photo of tuan le van 11570.00 $tone June 19, 2015
Public

Hi  dream-vinoth
I went go to Admin -> System>Configuration>Customer>Customer Configuration>CAPTCHA
I turned off it. your site works fine.
Do you custom my theme? 
 
if no , I need  time to debug this issue.
Best regards
Kan 
 

#7
Profile photo of tuan le van 11570.00 $tone June 19, 2015
Public

Hi 

1. where to change product zoom

=> /public_html/app/design/frontend/gem/default/template/catalog/product/view/media.phtml

2. how to enable facebook login.

=> please describe in more detail.
Best regards,
kan

#9

Please login or Register to Submit Answer

Written By

Comments