Unable to submit your request. Please, try again later

Hello, we need help our clients get this error when submitting the support page on JM Classy

We contacted Magneto support for this error Unable to submit your request. Please, try again later

http://candlepackagingusa.com/

However they responded to us with

You are using a theme written for an older version of magento please check with the theme author first.

app/design/frontend/default/YOURTEMPLATE/template/contacts/form.phtml

Help clients can not submit our support page

We do not get any verification on new order
Customer do not get any verification emails

We have updated
Store Email Addresses
Contacts

[email protected]

Could you please provide with some print screens? System -- > Configuration -> Contacts and of System -> Configuration -> Store Email Address;

Also try this:

/app/code/core/Mage/Core/Model/Email/template.php line:90

Code:

$this->_mail = new Zend_Mail(’utf-8’);

change to

Code:

$this->_mail = new Zend_Mail(’UTF-8’);

If this does not work remember to roll back the changes.

Also the server SMTP settings and if PHP mail is set up correctly or if it is enabled anyway.

Also you can try this extensions: http://www.magentocommerce.com/magen…ct/mailup.html -- It will help you up to set the SMTP and this also may solve it. Remember to make a BACKUP before installing any extension. And making changes in CORE folder of magento

p.s. It probably is actually cause of the server (hosting) settings.