Shopping Cart Payment Sent (Unique Transaction ID 9BR50583J5871484S)
Invoice ID:
656189924ec5754a8f2e6c14841872d6
I have paid. Payment went through. But download is not available.
Can you please make it available?
Name -- Vimalini Ilavalagan
Account Email -- [email protected]
TC
13 answers
Hi,
Could you please recheck your payment transaction at your end? The money did not reach us properly!
Thank you
Lara
Shopping Cart Payment Sent (Unique Transaction ID 9BR50583J5871484S)
Business name:
J.O.O.M Solutions Co., Ltd (The recipient of this payment is Non-US – Verified)
Email:
[email protected]
Payment Sent to:
[email protected]
Hi,
the payment is went through. I have sent you the Transaction ID.
can you pls check as soon as possible?
HI,
I have talked to paypal.
They said they the payment is went through. They have sent you a mail on this. Please follow the link below to check the transaction.
https://www.paypal.com/uk/cgi-bin/webscr?cmd=_view-a-trans&id=9BR50583J5871484S
Hi,
We have not got any email on this, please kindly capture your transaction screen like this one http://prntscr.com/639ei1
We are so sorry that, we could not resolve your case if there is no evidence of the payment.
Lara
HI,
I have given you a live paypal link with my previous response. All you need to do is open that link and log in with your paypal detail. It will take you to the transaction.
However, I have given a link below with screen shot.
https://www.dropbox.com/s/afs63cdbp3mhw9w/Paypal-Payment-Screen-Shot.jpg?dl=0
If I don’t get the download link with your next response, I will dispute the payment through paypal. Then you will get the case at least. I guess you will be able to locate the payment from the case. Then you can give me the download link. I will close the case up on download.
Hope it make sense. It is not a threat. I am looking at it as a way of finding the payment.
Need less to say that I have waited two long.
Hi Vimalini,
The link you sent to us can be accessed as only admin of your account can access this.
We already sent a request to paypal to check their system to provide us the more detail information on your case. As you may know our theme club found for 6 years, we put the prestige on the top list of our business principles once the evidence of the transaction provide , we will solve the issue, we are so sorry that you have to wait too long for this.
We will send share the information soon right after we get the feedback from paypal.
Once again, we are sorry for any inconvenience that brings to you!
Lara
HI Lara,
I don’t have to tell how pissed off I am about this. I have paid 80 USD for this.
I understand that you problem locating the payment. But, it is almost 5 days from your last response.
It is about a payment. I guess you have to give some priority.
Looking forward.
Hi Vimalini,
I think you are very confused now. Please give us more time. We will for you answers happy.
Best Regards,
Ziven.
Hello Ziven,
please explain to me why do you think I am confused.
6 days is not enough for you to check the payment?
Please give me an email, I will at least forward the email I received from Payplal on this.
Lara ⋅ Staff ⋅2650.00 $tone 6 days ago
Public
Hi Vimalini,The link you sent to us can be accessed as only admin of your account can access this.
We already sent a request to paypal to check their system to provide us the more detail information on your case. As you may know our theme club found for 6 years, we put the prestige on the top list of our business principles once the evidence of the transaction provide , we will solve the issue, we are so sorry that you have to wait too long for this.
We will send share the information soon right after we get the feedback from paypal.
Once again, we are sorry for any inconvenience that brings to you!
Lara
Hi Sir,
We are apology. Because we have holiday in this week. We will comeback soon and for you know why.
Best Regards,
Ziven.
