I have bought a Magento package today but the links in the welcome email keep breaking and when I eventually get to my downlaod section after many attempts I get a page not find when I hit download. Have I just bought a website package from someone who’s own website doesn’t work? Not a great start……
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Martin Davy ⋅260.00 $tone January 22, 2015
Thanks for your reply. I have tried different browser and just tried connecting through a different network at home and have the same problem. Your main wisn't loading properly (lots of missing images) and the download still doesn't work. I purchased another package from you a few days ago and that worked fine. I haven't changed anything since so it makes no sense to me why it won't work this time? Are you sure you are not having server issues your end?
Martin Davy ⋅260.00 $tone
January 22, 2015
3 answers
Hi martin,
Thank for purchased two themes from us. I have try connect to download and see working fine. I see you bought two themes from us. Please try connect and download again. Maybe your network or browser have problem.
Best regards,
Ziven.
I have same problem. It seems this site is not working or they selling extension that they do not have. Not sure what’s going on
Hi Tareq,
As per our communication via email, we have this ticket closed for now.
Regards,
Ubertheme team
