Why I can't download the extension anymore…

Answered
Public

I really think I should be able to download the latest extension released within my subscription period…
I paid for 3 months and the Dat migration pro extension upgrade has been release during that time.
Why I can’t download it anymore? I understand i won’t get new release but at least let me get the one released during my paid subscription…
Please let me know!!
G
 
 

3 answers

Profile photo of ubdev Staff 98130.00 $tone October 13, 2017
Public

Hi there, 
We wonder if you keep any copy of our UB Data Migration v3.1.0 at your end? We can send you this package in case you did not backup this version. 
For the latest Pro ver 3.1.1, the download access was deactivated as your subscription has expired. Please note the Pro ver 3.1.1 is available for Magento 2.2 only; the Pro ver 3.1.0 is for Magento 2.1.9 and older. 
Thanks for your understanding. 
Regards,
Ubertheme team
 

#1
Profile photo of bbyd 30.00 $tone October 17, 2017
Public

Hi,
The point is that I would like to get the 3.1.1 version that has been released before my subscription ended. 
We upgraded the store to 2.2 and we can’t use the old extension anymore.
Thanks,
G
 

#2
Profile photo of ubdev Staff 98130.00 $tone October 17, 2017
Public

Hi there, 
At present, due to scope of changes in Magento 2.2, we maintain both versions of migration tool, as explained in our previous reply. To use with Magento 2.2, you need to move forward with our UB Data Migration Pro v3.1.1 only. 
Thanks for your understanding.
Regards,
Ubertheme team

#3

Please login or Register to Submit Answer

Written By

Comments