I have been playing around with the UB Data migration pro for a little while now and I felt that everything was great until late last week when I started testing some of the Magento functionality.
From what I can tell everything is functioning fine but one thing. When you login as a customer and look at your My Orders tab you will be greeted with a message “You have placed no orders.”
This account that I used has a bunch of orders, so I then created a new account, placed an order and this account also has the “You have placed no orders.”
What should I check, I feel there may be a disconnect between the store and the customer account? As in the customer may be somehow linked to another store that is why the orders are not showing up.
so I then created a new account, placed an order and this account also has the “You have placed no orders.”
For that reason, I think the issue you mentioned relates to Magento’s core functions or third-party extension (if any) in your instance only.
Please provide me information about your instance below:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder
+ A migrated customer credentials
I will help to check further and get back to you then.