Hi, I’ve just installed this tool and when I try to go to it’s page from magento admin panel, everything loads fine but there’s a 404 error in tool page as screenshot below :
https://cdn.pbrd.co/images/f5ZSd6U1D.jpg
What’s wrong ? Should I change something in htaccess file ? my hosting is running on apache.
3 answers
Hi mostafa safari,
I need a closer look to detect the root of issue as you said. Let’s provide me the admin and ssh credentials of your site.
Regards,
Mall.
Hi,
I was also seeing a 404 after installing on a fresh 2.1 installation.
I had a similar problem a few months back when I had a quick look at the migration options, and found a handy post here with a solution which pointed at file permissions.
Permissions in /pub/ub-tool are at 775 for directories and 664 for files. Setting them to 755 and files to 644 respectively did the job:
find . -type d -exec chmod 755 {} \;
find . -type f -exec chmod 644 {} \;
I can now see Step 1… hoping for a smooth migration from here…. 🙂
Hi Boris Chang,
I can now see Step 1… hoping for a smooth migration from here….
Yes, let’s follow step by step in our guide for this tool and contact me if you need further assistance!
Regards,
Mall.
