I’m in the process of migrating using UB Data Migration Pro. Great extension by the way 🙂 Anyhow, I’m at the part where I need to organize by attribute sets. If I create a new group withing the Default Migrated set, or if I move category_ids from unassigned to assigned I get an error when trying to save the set. The error only says “Attention Sorry we’re unable to complete this request.” Any ideas?
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sharmstr ⋅240.00 $tone May 9, 2017
I inspected the page and the error being thrown is*mysite*/catalog/product_set/save/id/9/(a long key)/?isAjax=true 404 (not found)
sharmstr ⋅240.00 $tone
May 9, 2017
13 answers
Hi there,
Let’s provide me the admin credentials of your Magento2. I will check further and reply you more later.
Regards,
Mall.
Hi there,
I have see the issue as you mentioned And it happened with both the Default attribute set of Magento core. So the issue was note related to our tool.
I see you have installed a lot of third-party extensions. To find root of that issue, we have to enable developer mode and detect further with current code of your site. So, let’s provide me more the ssh credentials of your Magento2.
Regards,
Mall.
As mentioned in my other ticket, I have started from scratch. I am able to add a new group to the Default attribute set and save it without issue. So, all seems to be working. I’ll test again after I run the migration. I’m holding off on the migration until you give me the go ahead in the other ticket.
Hi there,
In order to provide you ssh access, I will need your IP address.
Kindly re-confirm me the ssh credentials in this post with a private reply. Bellow are my office public IPs:
113.190.252.133
118.70.176.221
113.190.254.239
Kindly update that IPs to your whilelist. I will check further to find root of issue and reply you more later.
Regards,
Mall.
All of my products use the radiator attribute set.
I just tried to add the category_id attribute to the default migrated set and it didnt work.
Edit: I just tried to add a new group to the m2 default set and it didnt work.
I’m seeing modsecurity errors in the server logs whenever we try to save the attributes. I’m opening a support ticket with nexcess. I’ll let you know what they say about it.
I heard back from Nexcess support.
“This error means that mod_security rules are being triggered by the process you are experiencing issues with. I’ve gone ahead and added exceptions to the rules that were being triggered from your IP in the location mentioned in that error message for you.”
Its working now. Sorry to have bugged you about this, but I’m thinking it may have something to do with the amount of attributes I have. In any case, this information is probably good for you to know for the future.
Hi there,
Its working now. Sorry to have bugged you about this, but I’m thinking it may have something to do with the amount of attributes I have. In any case, this information is probably good for you to know for the future.
Yeap, i think issue come from your server settings too. Let’s continue and contact me if you need further assistance.
Regards,
Mall.
