404 Error after installation

Hello,

I have a 404 error on the frontend and in some areas of the backend.

I have reset the filter for the admin user roll and have loged out and in.

This problem comes after i have installed the extensions (for example the basetheme ext.)

Please help and sorry for my english

11 answers

Profile photo of Sherlock 0.00 $tone June 11, 2013
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Hi viertelpunkt,

The problem seem to related to the permission or the .htaccess file on your magento root folder, you can pm me your url, admin account and the FTP Info as well as , I will take a look to detect what was wrong.

#1
Profile photo of JOhann Stwrtetschka 0.00 $tone June 11, 2013
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I have installed all extensions and the 404 error comes only at the basetheme extension. If I installed this extension the frontend and the settings in the backend opens a 404 site. Can someone help please?

#2
Profile photo of Sherlock 0.00 $tone June 11, 2013
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hi viertelpunkt,

Did you try to logout and then re-login after installing an extension ? you can pm me your url, the admin account as well as the FTP Info for further checking.

#3
Profile photo of JOhann Stwrtetschka 0.00 $tone June 11, 2013
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yes i have login and logout have saved the admin role new.

The strange thing is if i make a user role that have only permissions to the jm extensions (Basetheme and Megamenu for example) and login with that user the two menu catories ae in the Magento Backend menu but without dropdown.

I have send you a private message. Thanks for your help

#4
Profile photo of Sherlock 0.00 $tone June 12, 2013
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Hi viertelpunkt,

It’s hard to check out the problem if your site still in local, if possible you can move it to a live server then pm me your url, the admin account as well as the FTP info and I Will check it further for you

#5
Profile photo of Sherlock 0.00 $tone June 13, 2013
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I know but you can login with teamviewer if you want?

I am afraid that it’s hard to detect the problem without touching the code ๐Ÿ™

#7
Profile photo of Sherlock 0.00 $tone June 19, 2013
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With teamviewer you can touch the code you can login to my local machine.

But I have installes it on my server. I send you a pm

Okay mate, I just PMed you !

#9
james21 0.00 $tone August 24, 2013
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I’m having the same issue you had with the frontend 404 and some backend areas 404 as well.

Were they able to fix this for you? All the other extensions installed are fine. It’s just the jmbasetheme.
Just hoping you can shed some light.

Thanks,
james21

#10
Profile photo of Sherlock 0.00 $tone August 26, 2013
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I’m having the same issue you had with the frontend 404 and some backend areas 404 as well.

Were they able to fix this for you? All the other extensions installed are fine. It’s just the jmbasetheme.
Just hoping you can shed some light.

Thanks,
james21

hi james,

where did you download the basetheme ? if the problem still there you can pm me your FTP account, I will try to fix it for you

#11

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