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3 answers
Hi Wendy,
We regret to inform you that our expert responsible for UB Data Migration Pro is currently unavailable due to an unfortunate personal circumstance. Since UB Data Migration Pro is a complex product, the rest of our team is not adequately equipped to provide support for it.
You can refer to the official guide included in the extension package (readme.html) for assistance with the migration process.
If the product does not function properly for you even after following our installation guide, the only remaining option is to offer you a refund.
If you decide that you want a refund then please let us know so we can proceed for you. We sincerely apologize for any inconvenience caused by this situation.
yes, still doesn’t work, please refund, thank you
Hi,
In that case we will process the refund for you then.
You should receive the refund within next 24h.
