Bug on save image

Hello!
We are facing an issue with insert image thrrough editor on mega settings, it does not save>>
 
jQuery version:  3.6.0
Magento 2 version :  2.4.5-p2
php version: 8.1
Megamenu module version: 1.2.8
https://prnt.sc/Jys2zCFpenAS
 
Issue only when we use wysiwyg edditor and insert image
node doesnt exist so in future file it will also throw an error here 
vendor/magento/module-cms/view/adminhtml/web/js/folder-tree.js::createRootNode function (line 110) which also use the node for this
jQuery.jstree._instance.prototype object contain 
https://prnt.sc/bnTM7TzY34-b
 
 

7 answers

Profile photo of ubdev Staff 98390.00 $tone July 28, 2023
Public

Hello,
 
It appears that your UB Mega Menu license has expired a while ago. As our technical support is limited to the active paid users only, please consider renewing your license so that our team will be able to assist further in this case.
 
Returning members can use this 20%off discount coupon code to renew: PR020
 
Best regards,
 
 

#1
Profile photo of Ziven Staff 100660.00 $tone August 3, 2023
Public

Hi EFI,

We are facing an issue with insert image thrrough editor on mega settings, it does not save>>

I would need a closer look at your site to detect the issue. Kindly share your site credentials as following:

URL and Admin credentials of your M2 instance
SSH credentials of your M2 instance
Let me know the path to your M2 folder
I will check and get back to you then.


Please make sure you marked this ticket private, then it’s safe to share your site info here. Only you and our technical team can access.

Best Regards,
Ziven.

#3
Profile photo of Ziven Staff 100660.00 $tone August 29, 2023
Public

Hi there,
 

We are facing an issue with insert image thrrough editor on mega settings, it does not save>>

After checking, we have identified the issue as you mentioned. However, resolving this matter will require a considerable amount of time due to its complexity.

In order to proceed with your project, please try to use the “Insert Widget” instead of “Insert Image,” as seen in: https://www.dropbox.com/scl/fi/jnkx9mf0w87begxrumb7j/2023-08-29_14-50-04.jpg?rlkey=b87youpiz3fiy3fzi359luksw&dl=0
We will inform you once the issue with “Insert Image” has been resolved.
 
Best Regards,
Ziven.

#5
Profile photo of Ziven Staff 100660.00 $tone 6 days ago
Public

Hi there,
 

at which version is this issue resolved?

The issue that you mentioned is still not resolved in the latest version unfortunately.

We apologize for this inconvenience. We will address the issue in the next version.
 

Best Regards,
Ziven.

#7

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