bugfixing Helper

hi, 2 issues in Helper (so, the upgrade from 2018 February 3th) in Mag 2.2
/ubthemehelper/config/edit/section/shopping_cart/ the link that should activate the settings Shopping cart goes to settings Cross sell products
/ubthemehelper/config/edit/section/contact_us/ -- same sort issue here, phone details go to email details / email details to phone

+ is it possible to deselect the option no fax details are available on the frontend.

thank you and regards, Kurtz

30 answers

Profile photo of Ziven Staff 82010.00 $tone February 9, 2018
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Hi Kurtz,
Thanks for reporting the issue. We’ve added it to our backlog to get it fixed. 

/ubthemehelper/config/edit/section/shopping_cart/ the link that should activate the settings Shopping cart goes to settings Cross sell products

Could you explain in further details on this suggestion? 

/ubthemehelper/config/edit/section/contact_us/ — same sort issue here, phone details go to email details / email details to phone

For a quick workaround, you can open the file: app\design\frontend\Ubertheme\bookshop\Magento_Contact\templates\info.phtml
and edit as per the sorting of /ubthemehelper/config/edit/section/contact_us. This has been added to our backlog for fixing as well. 

+ is it possible to deselect the option no fax details are available on the frontend.

Please go to the file: app\design\frontend\Ubertheme\bookshop\Magento_Contact\templates\info.phtml, remove the line 45 that refers to the Fax details.

Best Regards,
Ziven.
 
 
 
 

#1
Profile photo of Koen De Groote 410.00 $tone February 9, 2018
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hi Ziven, thank you for taking it into account.

Regarding the issue:

/ubthemehelper/config/edit/section/shopping_cart/ the link that should activate the settings Shopping cart goes to settings Cross sell products

In the cms Helper / UB Bookshop / theme / pages / shopping cart -- I expect here settings to configure the standard shopping cart (cart, settings, account), not Cross sell products. Are shopping cart settings somewhere else?

best regards, Kurtz

#2
Profile photo of Ziven Staff 82010.00 $tone February 10, 2018
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Hi Kurtz,
We still need more time to improve our theme including the UB Theme Helper settings. I’ve added the standard shopping cart you mentioned in our backlog. If you have other features or improvement suggestion, please advice me as well.
Best Regards,
Ziven.

#3
Profile photo of Koen De Groote 410.00 $tone February 12, 2018
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hi Ziven, I regard the noticed issues as bug fixes and I expect you are in command to fix unfinished issues in UB Helper. We are not happy with receiving any workarounds, far from it, we expect tested software.
Next issue about fonts is not clear to my developers as well. We expect Ubertheme + Helper to set out the limits of editing fonts with UB Helper, we don’t expect to figure out that ourselves.
With that in mind, next questions and remarks:

What should happen after changing fontsettings in (1) UB Helper / UB Bookshop / Typography for Primary Font Library to Google Font -- Lato and (2) Heading Font Library to Google Font -- Libre Baskerville
So, we did Flush Cache and redeployed content.
We notice

1. the fonts in mega menu and elsewhere are still te same, what is meant with the feature Typography, what is meant Primary Font Library + Heading Font Library ? How far reaches the Typography feature actually, because Primary + Heading Font library suggests an overall solution.

2. Go to Content / Elements / Pages, here are no Google Fonts accessible while in Typography Google Fonts is active. Which font library is available here and how is this library connected with Typography.

3. Is there any connection with Google Fonts and standard Magento fonts, how is that related to eachother.

4. The same questions arise with Blocks, Widgets and the other Ubertheme extension installed with the theme.
Best regards, Kurtz

#4
Profile photo of Ziven Staff 82010.00 $tone February 13, 2018
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Hi there, 
 
I’d like to clarify more details below: 
 

1. the fonts in mega menu and elsewhere are still te same, what is meant with the feature Typography, what is meant Primary Font Library + Heading Font Library ? How far reaches the Typography feature actually, because Primary + Heading Font library suggests an overall solution.

 
Primary Font Library: this setting refers to the Body content of the whole site. 
Heading Font Library: allows to change all Heading, title, block title, widget title
We will update our documentation further regarding this section. 
 

the fonts in mega menu and elsewhere are still te same,

It’s true that we have missed this when upgrading to the latest UB Mega Menu version. We will have this fixed soon. 
 

2. Go to Content / Elements / Pages, here are no Google Fonts accessible while in Typography Google Fonts is active. Which font library is available here and how is this library connected with Typography.

We allow to configure font in ThemeHelper -> Typography only. At present, Google Fonts is loaded on the frontend for the whole site. We will improve this section further in the coming update. 
 

Is there any connection with Google Fonts and standard Magento fonts, how is that related to eachother.

 
a. Google font enables to easily change the font without changing the source code. 
b. Magento font refers to the font we built as per the theme’s original design for the demo purpose. The Google font is more for the customization purpose at your end. 
 

The same questions arise with Blocks, Widgets and the other Ubertheme extension installed with the theme.

The title of block/widget/extensions from Ubertheme will apply the “Heading” font.
 
Hope that helps. 
 
Sincerely,
Ziven

#5
Profile photo of ubdev Staff 20980.00 $tone February 14, 2018
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Hi Kurtz,
We have this ticket closed for now. If you have additional question, please reach us here or submit a new ticket. 
Meanwhile, as our team is off at present for a 7-day national festival, please accept our certain delay in responding your new question (if any). We still have technical team on duty to work throughout the holiday, however it will take a bit longer than our regular working days. Our development team will back to the office next Feb 21.
We’re sorry for the inconvenience caused due to this unexpected delay.
Thanks for your understanding.
Regards,
Ubertheme team

#7
Profile photo of Ziven Staff 82010.00 $tone March 13, 2018
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Hi Kurtz,
Yes, the update plan for our UB Theme Helper is already in place, yet it takes us longer time than expected due to high workload at present. We will work closely with you to resolve any issue of our product you might have during your development process though. 
Regarding this issue: 

As a test for colors I changed with Helper the color Footer Link Hover Color and redeployed content + reflushed cache, nothing changed with the color. So, I regard this as bug as well. Can you reply if this is a bug or missed we something in the Helper cms.

Please help to provide me FTP, SSH, Admin credentials of your M2 instance, I will check and help you out. 
We made a recent changes to package the latest UB Theme Helper into each theme, instead of providing a separate package like before. As mentioned above, we will work with you on case by case basis if you run across any unexpected issue. 
Best Regards,
Ziven.
 

#9
Profile photo of Ziven Staff 82010.00 $tone March 14, 2018
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Hi There,

Question: is this a conflicting issue with page ID 7 and Ubertheme related or only Magento multistore related

I have checked and see your site is working fine as per your setting. Please take a look at this screenshot for reference: https://www.dropbox.com/s/lspb2vdzdsozctc/2018-03-14_11-40-42.png?dl=0
Upon what I have checked, the case you reported does not relate to our UB ThemeHelper.
Please check again. 
Best Regard,
Ziven.

#11
Profile photo of Koen De Groote 410.00 $tone March 14, 2018
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hi Ziven, and what is the case with the initial question about Footer Link Hover Color -- see your point 8 -- in the base install.

regards, Kurtz

(the question with the pages was solved last night in stores/config/general/web/default pages)

#12
Profile photo of Ziven Staff 82010.00 $tone March 14, 2018
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Hi Kurtz,
I tried to check and see that all your changes were not applied to the folder: /srv/magento/app/design/frontend/Ubertheme/bookshop_amsterdamseboeken/web/css/source/variables 
That’s the root of issue. I tried to change the permission of such folder, however I could not change via SSH using the user: www-data.
Please check the folder permission again at your end. If the issue still persists, please grant me SSH with the root permission so that I can debug further. 
Best Regards,
Ziven. 
 

#13
Profile photo of Ziven Staff 82010.00 $tone March 16, 2018
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Hi Kurtz,

As a test for colors I changed with Helper the color Footer Link Hover Color and redeployed content + reflushed cache, nothing changed with the color. So, I regard this as bug as well. Can you reply if this is a bug or missed we something in the Helper cms.

I have checked further in your instance and see the root issue was because you have a special character in the name of the custom theme. Example: Ubertheme/bookshop_amsterdamseboeken 
The name of the theme has special underscore ‘_’ which is a special case of theme naming.
(http://devdocs.magento.com/guides/v2.1/frontend-dev-guide/themes/theme-create.html)
To handle for that case, I have to added some tweak code in the file:
app/code/Ubertheme/UbThemeHelper/Controller/Adminhtml/Config/Save.php of our module. And the issue was solved.
Please continue with necessary settings for your theme. And re-deploy the static files of your site after completing settings.
And let me know how it goes then.
For your information:

SSH (prefix for every command on commandline: sudo u www-data)

I have tried as that guide but it did not work from my end: https://www.dropbox.com/s/gxyydffsbm47ts5/2018-03-16_10-28-28.png?dl=0
Thus, I couldn’t help re-deploy the static files in your instance from my end.

Best Regards,
Ziven.

#15
Profile photo of Koen De Groote 410.00 $tone March 27, 2018
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hi Ziven, the redeploy issue from #15 is solved with the activation of the complete redeploy-command

  • rm -R var/*
  • rm -R pub/static/*
  • php -f bin/magento setup:static-content:deploy --theme Ubertheme/[theme_name]

We did not use both rm-commands because there are also Mag log and backup files in the var folder we want to conserve.

Question: wich folders/files in the var folder are exclusively redeployed for use by the Ubertheme-theme, so we can finetune the redeployment script.

regards, Kurtz

#16
Profile photo of Ziven Staff 82010.00 $tone March 28, 2018
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Hi Kurtz,

Question: wich folders/files in the var folder are exclusively redeployed for use by the Ubertheme-theme, so we can finetune the redeployment script.

You could specify all needed folders to delete by running the commands below:
rm -rf var/view_preprocessed/ var/cache/ var/var/cache/
rm -rf pub/static/frontend/Ubertheme/
php -f bin/magento setup:static-content:deploy --theme Ubertheme/[theme_name]
 
Hope that helps. 

Best Regards,
Ziven.
 

#17
Profile photo of Koen De Groote 410.00 $tone March 28, 2018
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hi Ziven, Our team made next comments:

in /srv/magento/var are next directories:
backups
cache
composer_home
log
page_cache
tmp
view_preprocessed

in the command line rm -rf var/view_preprocessed/ var/cache/ var/var/cache/ it is not possible to place the directory var/var/cache/

Question: are any edited commands possible if you review the teams comment and the command you purposed?

Thanks in advance. Kurtz

#18
Profile photo of Ziven Staff 82010.00 $tone March 29, 2018
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Hi Kurtz,

in the command line rm -rf var/view_preprocessed/ var/cache/ var/var/cache/ it is not possible to place the directory var/var/cache/

Yeah, that is right.
My apology, you could exclude the none-existing folder var/var/cache/
And the correct command is: rm -rf var/view_preprocessed/ var/cache/
 
Best Regards,
Ziven.

#19
Profile photo of Koen De Groote 410.00 $tone April 10, 2018
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hi Ziven, we try to execute the new Mag security scan tool -- https://magento.com/security/best-practices/5-immediate-actions-protect-against-brute-force-attacks
Therefore it is necessary to add code to: content / design / config / ub bookshop / action-edit / html head / scripts and style sheets
The window ‘scripts and style sheets’ is accessible but after Save config the code details are not saved.
Question: any idea and solution for what happens ?

best regards, Kurtz

#20
Profile photo of Ziven Staff 82010.00 $tone April 10, 2018
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Hi There,

 we try to execute the new Mag security scan tool — https://magento.com/security/best-practices/5-immediate-actions-protect-against-brute-force-attacks
Therefore it is necessary to add code to: content / design / config / ub bookshop / action-edit / html head / scripts and style sheets
The window ‘scripts and style sheets’ is accessible but after Save config the code details are not saved. 
Question: any idea and solution for what happens ?

Please let me know if this’s the issue you run across when saving configuration? https://www.dropbox.com/s/0xy9gui8bgp3aqu/2018-04-10_16-59-28.png?dl=0
 
If this is the case, it refers to the issue of Magento core though.

Best Regards,
Ziven.

#21
Profile photo of Koen De Groote 410.00 $tone April 11, 2018
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hi Ziven, we just noticed that a config.php with magento app:config:dump is generated earlier by one of our developers, so therefore the header is not writable. We tried to start the script with a clean config, but that does not work. I am aware this is a Magento issue, but if you have a suggestion with what code the config needs to be installed, you are welcoome.
best regards, Kurtz

#26
Profile photo of Ziven Staff 82010.00 $tone April 12, 2018
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Hi Kurtz,

 I am aware this is a Magento issue, but if you have a suggestion with what code the config needs to be installed, you are welcoome.

I’m sorry for not having a specific suggestion for your circumstance at present. If I come up with any new finding for this Magento issue, I’ll get back to you.
Thanks for your understanding.

Best Regards,
Ziven.

#27
Profile photo of ubdev Staff 20980.00 $tone April 14, 2018
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Hi Kurtz, 
Yes, we always try our best to provide you and our members technical support within the scope we can help. 
In case you have additional question, please submit a new ticket or get back to us here.
PS. Our team is off in the weekend, our apology for certain delay in responding to you, if you reach us during the weekend.
Regards,
Ubertheme team

#30

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