Can not add to cart with jmtc_adamite quick install

The magento system.log file is getting flooded with errors. We experienced this on the live site as soon as it went live. We had turned logging on to catch any possible errors we may have missed in our testing.

We created a clean install test site of adamite and it also has the errors. We checked the knowledge base and verified that hashing is compiled into PHP (See attached). The install was done using the quick install that is the latest on your site.

With each new visitor to the site around 2000 errors are generated.

2011-08-03T20:13:12+00:00 ERR (3): Warning: session_start() [<a href=’function.session-start’>function.session-start</a>]: Node no longer exists in /home/rgadmin/public_html /adamite/app/code/core/Mage/Core/Model/Session/Abstract/Varien.php on line 115
THIS IS THE CRITICAL ERROR.
Also getting this error in the error_log file:
[03-Aug-2011 20:39:08] PHP Fatal error: spl_autoload() [<a href=’function.spl-autoload’>function.spl-autoload</a>]: Class Zend_Log_Exception could not be loaded in /home/rgadmin/public_html/adamite/lib/Zend/Log/Writer/Stream.php on line 132

This error occurs when you add an item in the cart. Instead of being shown the cart and allowed to continue or checkout you are sent to the cart is empty page. We consider the site NON-Functional CRITICAL ERROR if a customer can not buy anything anytime logging is turned on.

5 answers

Profile photo of tomc 0.00 $tone August 19, 2011
Public

Hi Kent:

Just to keep you updated -- I have flagged your Support Ticket request and have forwarded your ticket for the appropriate JA Magento Support Staff Team to address a.s.a.p.

TOM

#1
Don Lee 0.00 $tone August 20, 2011
Public

Hi Kent,

Your ticket HXS-865-93367 was replied by Chavan on 04 August 2011 07:20 PM but you seem haven’t checked it. I’m quoting here his reply for others’ reference:

Hi Kent,

Please enable: extension=php_hash.dll OR extension=php_hash.so in your PHP.ini and restart your webserver.

Please double check this

Thanks for contacting us
Regards
Chavan

Cheers,
Don

#2
Profile photo of Kent Irving 0.00 $tone August 20, 2011
Public

Your ticket system is not allowing replys. You get "Invalid ticket ID or you do not have permission to access this ticket" when I tried to reply. So I made another ticket that was never replied to.

In any case hashing was already compiled into the PHP install and has been verified.

#3
Profile photo of Kent Irving 0.00 $tone August 23, 2011
Public

HELLO???? IS ANYBODY THERE???

I replied that the hash was in the compiled PHP and has been verified. This did NOT fix the problem. Please followup and provide some support.

Thank ME!

#4

Please login or Register to Submit Answer

Written By

Comments