run across a strange issue.
I have two categories, “Brands” and “Type”, which have a number Sub-categories, these appear to be displaying correctly when hovered over (drop down menu):
The other two categories are “Discounted Products” and “Back in Stock”, these should just be links which go straight to the category pages where all the products are displayed in grids.
On “Discounted products” there are some products displayed but there are also blank pages, in particular, when I go to a Blank page the options for Pagination (navigate to a different page, display number of products etc), are missing, also if I choose “all” from the products dropdown it goes to a blank page.
“Back in stock shows no items in the category main page whatsoever despite the fact that if I create a new category and add the exact same products it shows them on the category home page.
5 answers
Hi there,
Lets try with steps below:
+ In back-end, go to Stores management for each migrated website lets open it and then click to save button.
+ Once done, reindex the data and clean magento cache
+ And tell me know how it goes
Regards,
Mall.
Hi. I have completed the above steps but I’m afraid that this has not resolved the issue.
Hi there,
So, lets provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder
I will help to check further issues you mentioned and get back you then
Regards,
Mall.
Hi. We’ve looked into this and it seems that the issue here was a number of 0KB (possibly corrupted) images in the file system. Removing these seems to have resolved the issue.
Hi there,
Glad that you figured it out at your end.
In case you have any additional question, please get back to us here.
PS. We’re off in the weekend, so it takes us a bit longer to follow up in case you have additional question. Thanks for your understanding.
Regards,
Ubertheme team
