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db connection failed access denied

0 Comment February 6, 2019
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Technical Question
Profile photo of sunny patel sunny patel asked February 6, 2019

We ran migration tool one time and everything went good. Now, on Target system we have changed main user’s password , which we provided on migration tool setup screen. So, now it is not allowing us to connect., when we try to run migration tool again.
From where can I change password of user which we provided in initial step of Migration Tool

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Profile photo of ubdev ⋅ Staff ⋅98150.00 $tone February 6, 2019
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Hi Sunny Patel, 
 
We are terribly sorry that we’re now having a National 7-Day Festival event, and our team will be off through Feb 6. For the other days this week, we will have technical team on duty to follow up the technical support, however it will take us a bit longer to follow up with you in case you reach us during this time.
 
We’re sorry for this unexpected circumstance and the delay caused due to this festive time.

Meanwhile, please take a look at this migration FAQs (question 10) to verify your M1 and M2’s db credentials once again. If your M1 and M2 are one different server, please refer to the question 6 in the FAQs as well. 
 
Thanks for your understanding and support.

Regards,
Ubertheme team

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Profile photo of sunny patel ⋅110.00 $tone February 8, 2019
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I am not able to find FAQ section. Can you please send FAQ section link And if technical team available can we get help so we can move on Monday we need to go live this is little bit urgent

I am getting this error when click on UB Data migration PRo in admin panel :

CDbConnection failed to open the DB connection: SQLSTATE[HY000] [1045] Access denied for user ‘pwasolution’@’localhost’ (using password: YES)

  catch(PDOException $e)
396             {
397                 if(YII_DEBUG)
398                 {
399                     throw new CDbException('CDbConnection failed to open the DB connection: '.
400                         $e->getMessage(),(int)$e->getCode(),$e->errorInfo);
401                 }
402                 else
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Profile photo of Mall ⋅ Staff ⋅184060.00 $tone February 10, 2019
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Hi there,

CDbConnection failed to open the DB connection: SQLSTATE[HY000] [1045] Access denied for user ‘pwasolution’@’localhost’ (using password: YES)

That issue relates to the MySQL connection. Lets re-check the databases credentials in the configuration file of our migration tool at path: pub/ub-tool/protected/config/db.php
If you changed credentials for M1 and M2 databases after the first migration, lets manual update the new database credentials in that configuration file.
Regards,
Mall.
 

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