Error when import product

i have purchase your plugin but run in admin panel then error below error show
 
Message: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘0’ for key ‘PRIMARY’. The SQL statement executed was: INSERT INTO `catalog_product_link` (`product_id`, `linked_product_id`, `link_type_id`) VALUES (:yp0, :yp1, :yp2)

  1. Profile photo of Net AdminNet Admin 200.00 $tone March 20, 2019
    hello my details is very confideal so not given admin panel details and also password.given me what file to be changes and what to do for this

3 answers

Profile photo of Mall Staff 184060.00 $tone March 20, 2019
Public

Hi there,

1062 Duplicate entry ‘0’ for key ‘PRIMARY’. The SQL statement executed was: INSERT INTO `catalog_product_link` (`product_id`, `linked_product_id`, `link_type_id`) VALUES (:yp0, :yp1, :yp2)

It seem your M1 database has some records which has bad data in table catalog_product_link. 
Lets provide me information about your instance:
+ Admin credentials and URL to back-end
+ SSH credentials and path to M2 folder
+ phpMyadmin credentials of your M1 and M2 databases
I will help to check further and help you out
Regards,
Mall.

#1
Profile photo of Net Admin 200.00 $tone March 20, 2019
Public

Hello Team,
 
 
Requesting you to give us your SSH Public key and your static IP address so that we can allow you the access for the admin panel.
 
Thanks 

#2

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