The last couple days a number of our customers have reported seeing a long script/error on their screen once they login to their account and try to Checkout. The cause of the script is they have an address within their account and the country has not been selected. I’m not sure how this has occurred but have you heard of similar problems? I’m unable to go through every single account manually (approx 20k) to check every single address.
Can you help?
12 answers
Hi there,
The last couple days a number of our customers have reported seeing a long script/error on their screen once they login to their account and try to Checkout.
Is that issue happens with all your customers migrated?
Can you help?
I need a closer look to detect the root of issue as you mentioned. Let’s provide me the admin credentials, ssh credentials, web root folder path and provide me one customer credentials with issue as you mentioned.
I will check further and reply you more later.
Regards,
Mall.
