Fatal error: Class 'Mage_Jmbasetheme_Helper_Data'

Fatal error: Class ‘Mage_Jmbasetheme_Helper_Data’ not found in /homedir/dev/app/Mage.php on line 547
Base theme 1.2.0 was and is already installed, cache is cleared and disabled, still getting this error after uploading the theme however.
Let me know if I need to provide connection details. I’ve looked at a few threads that had this problem and the only solutions are what I’ve already done.

12 answers

Profile photo of Ziven Staff 100640.00 $tone June 19, 2015
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Hi Joren,
Ops. You are missing install the JM Basetheme from Package. Please Try install it and this issue will have been resolve.
Best Regards,
Ziven.

#1
Profile photo of joren 110.00 $tone June 19, 2015
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Something other than Basetheme.v1.2.0? Did you read that I already have that installed or are you talking about something else?

#2
Profile photo of Ziven Staff 100640.00 $tone June 19, 2015
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Hi There.
Please try download new version from us and upload it to root. https://github.com/zivendesign/support/blob/master/Basetheme.v1.2.2.zip
Best Regards,
Ziven.

#3
Profile photo of Ziven Staff 100640.00 $tone June 22, 2015
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Hi Joren,
I am sorry for not getting your points. It would be awesome if you can possibly include URL of your site and a screenshot with detailed explanation. I am happy to help you out.
Best Regards,
Ziven.

#5
Profile photo of joren 110.00 $tone June 29, 2015
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Sure. Here’s a screenshot http://i.imgur.com/lm1JnJg.jpg
The URL: http://dev.kidsembrace.com/
htacccess username: kidsembrace
pass: development

#6
Profile photo of joren 110.00 $tone July 1, 2015
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One thing you’ll notice that’s weird… I don’t know why this is, but updating the package/themes in this magento installation does nothing (I inherited this from another developer). I have to manually update a couple of database tables in order to change the website’s theme/package

#11

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