Getting 404 error when accessing by mobile devices

Hello,
 
I have setup JM Bookshop with Magento and things went very well.
But, when I try to access the website trought a mobile device it returns the 404 page.
Maybe I have any configuration missing? What are the steps to have the responsive theme setup as well?
The url is http://magento.iomvib.com

  1. Profile photo of davi.fabianodavi-fabiano 120.00 $tone July 26, 2015
    Actually, just the iPhone theme returns 404 error. On iPad and Android runs well.

5 answers

Profile photo of tuan le van 11570.00 $tone July 27, 2015
Public

Hi David ,
I need a closer look to detect the root of the issue. Please provide me the url, admin , screenshots and FTP credentials of your site.
Best regards,
Kan

#1
Profile photo of tuan le van 11570.00 $tone July 28, 2015
Public

Hi.
I still connect to your site by iphone. please see at the screenshots http://prntscr.com/7xssrt
. Or tell me how to reproduce, please ?
Best regards,
Kan

#3
Profile photo of davi.fabiano 120.00 $tone July 28, 2015
Public

How nice! It was just something on my cellphone. 
I have cleared safari’s history and website data and the theme being showed propely now!
thank you

#4

Please login or Register to Submit Answer

Written By

Comments