Hi Guys,
Where do you change the logo that appears in emails that go out to customers once they place and order and on the invoice email? I have changed the logo in transactional emails but every test i do sees the Magento logo appear at the top of the email?
Many thanks Jim
3 answers
Hi Jim,
To change the logo in the transaction email, you can follows steps below:
Step 1: Navigate to your admin, go to content | configuration | Edit (…English…UberTheme Mago …) | Transactional Emails => upload file logo-email.png
Step 2: Open the root folder of your site, go to pub/media/ and create new folder structure tmp/design/file/. Once done, upload file logo-email.png to such newly created folder.
Regards,
Frank
Thanks Frank, unfortunately after following your instructions and then clearing cache and everything it still does not work.
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Hi Jim,
The issue appears to come from Magento core itself -- https://github.com/magento/magento2/issues/5352
For a quick workaround, please upload (via FTP) the file logo-email_1.png to the folder “pub/media/email/logo/stores/1/”
Regards,
Frank