I can´t see extension in frontend


Ubuntu 18
apache + php-fpm (No use NGNIX)
Magento 2.3.0 (new instalation) + UBDataMigrationPro-Package_3.1.8 + developer mode
All instalation process is perfect without errors but i can´t see the extension in frotend, I try the next actions:
php -f bin/magento setup:upgrade
php -f bin/magento setup:di:compile
php bin/magento cache:clean
php bin/magento cache:flush
php bin/magento indexer:reindex
php bin/magento setup:static-content:deploy -f
All process is perfect without errors but don´t work

5 answers

Profile photo of ubdev Staff 60340.00 $tone April 29, 2019

Hi there, 
Once you install our migration tool, you need to log in your Magento 2 backend to access our migration tool’s dashboard. You should see the extension available via your backend like the screenshots in this article
Hope that helps.
Ubertheme team

Profile photo of antrax13 30.00 $tone April 29, 2019

I make a new clean installation and have the same problem, I see you link in back panel “find partners & extensions” but when i press only see a white page and the text
UB Data Migration Pro (CE) -- 3.1.8

Profile photo of ubdev Staff 60340.00 $tone April 30, 2019

Hi there, 
We wonder if you see UB Data Migration Pro icon on the left menu panel of your M2 backend? 
If you did install our extension successfully, you should see such menu icon. You can check out this tutorial video (at the 2.30 second, you should see the menu icon of our UB Data Migration Pro module on the M2 Admin panel). 
Meanwhile, please make sure you check the files/folder permission properly. You can refer to the Readme manual (Section 9.2 -- 404 troubleshooting) that comes packed with your download package for further instruction on the file / folder permission. 
If the issue still persists, please provide us your site info below, we will check further: 

  • URL and admin credentials of your M2 instance
  • SSH credentials of your M2 instance
  • Let us know the path to your M2 folder

PS. Please make sure you mark you reply ‘private’, or simply switch this ticket to the private mode, then it’s safe to share your site info here. Only and our technical team can access.
Ubertheme team


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