apache + php-fpm (No use NGNIX)
Magento 2.3.0 (new instalation) + UBDataMigrationPro-Package_3.1.8 + developer mode
All instalation process is perfect without errors but i can´t see the extension in frotend, I try the next actions:
php -f bin/magento setup:upgrade
php -f bin/magento setup:di:compile
php bin/magento cache:clean
php bin/magento cache:flush
php bin/magento indexer:reindex
php bin/magento setup:static-content:deploy -f
All process is perfect without errors but don´t work
I make a new clean installation and have the same problem, I see you link in back panel “find partners & extensions” but when i press only see a white page and the text
UB Data Migration Pro (CE) -- 3.1.8
We wonder if you see UB Data Migration Pro icon on the left menu panel of your M2 backend?
If you did install our extension successfully, you should see such menu icon. You can check out this tutorial video (at the 2.30 second, you should see the menu icon of our UB Data Migration Pro module on the M2 Admin panel).
Meanwhile, please make sure you check the files/folder permission properly. You can refer to the Readme manual (Section 9.2 -- 404 troubleshooting) that comes packed with your download package for further instruction on the file / folder permission.
If the issue still persists, please provide us your site info below, we will check further:
- URL and admin credentials of your M2 instance
- SSH credentials of your M2 instance
- Let us know the path to your M2 folder
PS. Please make sure you mark you reply ‘private’, or simply switch this ticket to the private mode, then it’s safe to share your site info here. Only and our technical team can access.
solved was a problem with Mozilla Firefox!
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