I click checkout but not effective

after the whole process when I finalize the purchase as it is loading the image but does not change the page, stagnates
Attachment 38619
Thank you for your attention already

6 answers

Profile photo of Saguaros 0.00 $tone July 22, 2014
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Hi Bruno,

May I know how did you install this theme? Could you please switch default theme to default magento and see whether it works or not?

#1
Profile photo of Josias Malaquias 0.00 $tone July 22, 2014
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Hi Bruno,

May I know how did you install this theme? Could you please switch default theme to default magento and see whether it works or not?

followed the default installation documentation. I can not change, because everything has changed in the current theme, this change becomes quite complicated.

#2
Profile photo of Josias Malaquias 0.00 $tone July 25, 2014
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Hi Bruno,

May I know how did you install this theme? Could you please switch default theme to default magento and see whether it works or not?

please I need help
???????

#4
Profile photo of Saguaros 0.00 $tone July 27, 2014
Public

Hi Josias,

Could you please update again the URL, admin and ftp credential of test site you sent me? I can’t access it. I will try to reproduce and detect what’s wrong here.

#5
Profile photo of Seoki Lee 1510.00 $tone July 28, 2014
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Theme used on your site was for magento 1.7.x. So I helped you update it to work on magento 1.9.x/
I edited some files in your site:

1. /public_html/app/design/frontend/default/jm_lingerie/layout/checkout.xml, and backup of your old version is : /public_html/app/design/frontend/default/jm_lingerie/layout/checkout.xml_bak.

2.all files in folder: /public_html/app/design/frontend/default/jm_lingerie/template/checkout, I also backup them in folder /public_html/app/design/frontend/default/jm_lingerie/template/checkout_bak.

Please check them.

Note: Your site loads slow, please enable your site’s cache to help load quickly.

#6

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