Issue saving configurable products after migration

I have used your migration tool to migrate all of the data from my v1.9 install into a clean install of magento v2.0.4, it all seems to have gone in ok and when viewing on the front end looks fine however as soon as I log into the backend and try and update a product and then save it, it doesn’t recognise it as a configurable product anymore and converts them to simple products and doesn’t have any configurable options below?

9 answers

Profile photo of Mall Staff 184060.00 $tone April 21, 2016
Public

Hi Jordan Brierley,
Please note that, we have not released this tool with Magento 2.0.4. Let’s use this tool with Magento 2.0.2 and then you can install Magento 2.0.4 with the database migrated in Magento 2.0.2
In case you want to use our service, let’s submit at https://www.ubertheme.com/magento-custom-services/
Regards,
Mall.

#1
Profile photo of Mall Staff 184060.00 $tone April 21, 2016
Public

Hi Jordan Brierley,
Let’s share me the site URL and admin credentials of your Magento 2. 
And tell me know the SKU of products get issues as you said.
I will check further and help you get out.
Regards,
Mall.

#3
Profile photo of Mall Staff 184060.00 $tone February 8, 2017
Public

Hi Justin Snyder,
Please follow my reply at this post: https://www.ubertheme.com/question/cant-save-products-or-open-orders-in-m2-site/
Regards,
Mall.

#7
Profile photo of ubdev Staff 98390.00 $tone June 13, 2021
Public

Hi Sporter, 
 
As mentioned in your other ticket here, since our technical support requires an active subscription, the renewal option is needed under your circumstance. 
 
You can still use the package we shared on an as-is basis without technical support though.  
 
Regards,
Ubertheme team

#9

Please login or Register to Submit Answer

Written By

Comments