Placeholder image showing on frontend instead of product image

I have set up Categories with products -- the category images show but the initial product image still has the magento placeholder even though I have added images. Any ideas please?

Attachment 30229

When you click on Quickview or to see more info on the product the image is there.

Attachment 30230

13 answers

Profile photo of Sherlock 0.00 $tone September 27, 2013

Hi imatilda,

I checked and saw that the reason is your image sizes, the image is too small, it’s size (width and height) should be greater than 180 , you should try with a greater image to see it works !

Profile photo of Leon Cuzzilla 210.00 $tone October 9, 2013

Hello, I uploaded a new image for the jockey wheel with dimensions 225px x 225px and I can still only see a placeholder image behind the quick view image. I don’t think size is the problem as most of my images are bigger than this again.

Profile photo of Leon Cuzzilla 210.00 $tone February 20, 2014

Hi, I’ve just added a new category and product and the product images weren’t showing again (only for this category) even though I can see them in the backend.

After playing around with the images, It seemed to be a size issue again -- the image that was uploaded was 2000px wide so I changed the size to 990px wide but it wouldn’t show up in the thumbnail image until I made the thumbnail image smaller eg to 200px wide.

I didn’t need to do this before for products. Is this normal?

The new category is Fluids and Lubricants.


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