Problems with the rating system

Hallo -- Many customers have submitted ratings, but none can be seen. No stars and no text.
Also in the admin area no ratings have been received.

If I disable the theme it functions normally

Can you help us here?

Best regards
Marco

7 answers

Profile photo of Mall Staff 184060.00 $tone March 24, 2015
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Hi Marco,
I need a closer look to detect the root of issue. Please provide me Url, Admin and FTP credentials of your site.
Regards,
Mall.

#1
Profile photo of Marco Fasano 150.00 $tone March 24, 2015
Public

 

 

 
 
 

Hello Mall,
have now solved the problem. Have actually been found in the Question Page the solution. Title was “Submitting a review does not work” of 09 / 10.04.2014.

Thank you for your effort.

Have more problems. For example: to click on the product image. This opening is not as nice as it the original. Or setting the Slidshow or rather the title to it.
Here you can check them out:
http://www.maracus.com

Do you know you out here?

Many thanks and greetings

 

#2
Profile photo of Ziven Staff 100280.00 $tone March 26, 2015
Public

Hi Macro,
I am not entirely sure about the issue you mentioned. I would be best if you could send me your site url and illustration screenshort. I will help to debug.
Best Regards,
Ziven.

#3
Profile photo of Marco Fasano 150.00 $tone March 29, 2015
Public

Hi Zivien,
site url: http://www.maracus.com
if you are clicking on the pictures of the products they may assure greater. but are not like the demo of the theme from.
in slidshow in the original (demo) are the rules always positioned differently, other colors and other texts. the settings are finished or jpg’s?
Thank you and greetings

#4
Profile photo of Ziven Staff 100280.00 $tone March 31, 2015
Public

Hi Marco,
Yes. In original only last item have text. The 1,2,3,4 items is jpg’s and last item it jpg’s and text.
Best Regards,
Ziven

#5
Profile photo of Marco Fasano 150.00 $tone April 2, 2015
Public

Hi Ziven,

thanks a lot. so I could edit the slidshow with a photo program specific photo.
I have another question:
I would like to improve the performance of the page is always advised me css code and java skripte to reduce. This format is best compress.

Do you have an idea we do I do that best? Here are many that are required by themes.

Thank you and best regards

 

#6
Profile photo of tuan le van 11570.00 $tone April 6, 2015
Public

Hi Marco,
Magento supports a few way to improve the performance. You can consider the to do list below: 
1. Turn on cache in Magento:
+ Addmin -> Systems -> Cache Management -> Select all choose enable
2. Merge css and js: 
+ Admin -> Systems -> Configuration-> Advanced -> Developer -> Javascript Setting -> Merge JavaScript Files -> yes
+ Admin -> Systems -> Configuration-> Advanced -> Developer -> Css Setting -> Merge CSS Files -> yes
3. Keep log turn off :
+ Admin ->System -> Configuration -> Advanced -> Mage Log -> Set Disable and Save
4. Enable flat catalog
+ Admin -> Systems -> Configuration-> catalog -> frontend -> change Use Flat Catalog Category to YES and change Use Flat Catalog Product to YES.
5. Turn Compilation On
+ Admin -> System -> Tools -> Compilation and click on the “Run Compilation Process” button.
6. Or you can use 3rd party extensions to handle Magento cache (for instance, Full Page Cache etc.,)
Hope it helps.
Best regards,
Kan Lee

#7

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