Submenus not opening on mobile

we upgraded the module to 1.2.1
submenus are not opening on mobile. Nothing happens when I click “.menu-parent-icon”
This functionality was working in 1.1.8 version.

3 answers

Profile photo of ubdev Staff 78820.00 $tone February 4, 2021
Public

Hi there, 
Please help to provide us your instance info, we will take a closer look and get back to you then: 

  • URL and admin credentials of your M2 instance
  • SSH credentials of your M2 instance
  • Let us know the path to your M2 folder

Please make sure you mark your reply private or simply switch this ticket to the private mode, then it’s safe to share your site info here. Only you and our technical team can access it. 
Regards,
Ubertheme team
 

#1
Profile photo of ubdev Staff 78820.00 $tone February 5, 2021
Public

Hi there, 
 
We’re sorry for replying to you this late. 
 
We wonder if you have sorted it out at your end. We have just checked and seen the submenu of your dev instance (at http://rolv2.newsoftdemo.info/) was working fine like this screencast: https://www.dropbox.com/s/svqminzx4bc34yu/2021-02-05_08-41-52.MP4?dl=0 

Please let us know more details of the issue (if it still persists at your end) and provide the credentials as mentioned in our previous reply.
 
PS. Please make sure you mark your reply private when providing us with the site credentials.
 
Regards,
Ubertheme team

#3

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