Hello I have an important difference of customer accounts records in M2. There’s any log to see which accounts are missing or the reason?
I compared with M1 website by website and there are some missing records in all.
3 answers
Hi there,
There’s any log to see which accounts are missing or the reason?
You can check more information in the log of our tool at pub/ub-tool/protected/runtime/ub_data_migration.log
I compared with M1 website by website and there are some missing records in all.
Maybe some missing records has some bad data with new rules of Magento2 database. Or some missing records are new Customers registered. Kindly re-check in your databases.
In case you need more help from us. Let’s provide me the admin credentials, ssh credentials, web root path of your Magento2 and phpmyadmin credentials of your databases.
Regards,
Mall.
Hi Mall,
The same issue am facing with customers. some customers are skipped ,after checking got to know that some fields are blank in M1 like address field. Can you provide a solution for this , I need the missing data. Am using latest version 3.2.4 .
Thank’s
