Ub Mega menu Graphql response blank

I bought your mega menu and I set on localhost. When I bring it up on GraphQL, the menu and sub-menus are completely blank. I am sharing a video.
You set it up on your local PC and check this megamenu and fix the problem.
Video Url : https://www.awesomescreenshot.com/video/18225612?key=087b5320d8f5775a3a41f7ff5ac59a23

Graphql 
 
{
“data”: {
“menuItems”: {
“back_item”: {
“id”: 0,
“title”: “UB Top Menu”
},
“items”: [
{
“additional_class”: “view_all”,
“childs”: null,
“id”: 12,
“is_group”: 0,
“level”: 1,
“link”: “#”,
“link_type”: “custom-link”,
“parent”: 0,
“path”: “1”,
“show_title”: 1,
“title”: “View all”,
“mega_setting”: {
“column_number”: null,
“column_x_width”: null,
“column_width_type”: null,
“column_default_width”: null,
“column_wrapper_width”: null,
“description”: null,
“id”: null,
“rich_content”: null,
“visibility”: null
}
}
],
“menu_key”: “main-menu”,
“menu_title”: “UB Top Menu”
}
}
}
 
 
Graphql Respone :
{
“data”: {
“menuItems”: {
“back_item”: {
“id”: 0,
“title”: “UB Top Menu”
},
“items”: [
{
“additional_class”: “view_all”,
“childs”: null,
“id”: 12,
“is_group”: 0,
“level”: 1,
“link”: “#”,
“link_type”: “custom-link”,
“parent”: 0,
“path”: “1”,
“show_title”: 1,
“title”: “View all”,
“mega_setting”: {
“column_number”: null,
“column_x_width”: null,
“column_width_type”: null,
“column_default_width”: null,
“column_wrapper_width”: null,
“description”: null,
“id”: null,
“rich_content”: null,
“visibility”: null
}
}
],
“menu_key”: “main-menu”,
“menu_title”: “UB Top Menu”
}
}

11 answers

Profile photo of ubdev Staff 98350.00 $tone June 12, 2023
Public

Hi there,
 
Unfortunately our team is unable to resolve the issue since the module UB MegaMenu Graphql has not received an update for quite some time.
 
If this problem is critical to your use of UB MegaMenu then please inform us, we will gladly process a refund for you in this particular situation.
 
 
 

#1
Profile photo of ubdev Staff 98350.00 $tone June 13, 2023
Public

Hello,
 
Unfortunately our team is not able to come up with a solution for this at the moment. We are really sorry for this.
 
If this problem is critical to your use of UB MegaMenu then please inform us, we will gladly process a refund for you in this particular situation.
 
 
 

#6
Profile photo of ubdev Staff 98350.00 $tone June 14, 2023
Public

Hi,
 
If you have made the decision to go with the refund option then we will process for you then.
The request should be completed within 24h.
 
Thank you for giving our product a chance.
 
 

#8

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