Auth Error

I am logged into the backend of my Magento 2 install and when I click the UB Data icon a popup appears to reenter my Magento admin creds again.
Once I do that it shows a blank page. My log says show this over and over:

[auth_basic:error] AH01618: user admin not found: /pub/ub-tool/index.php/step1/setting

  1. I had apache .htpasswd setup and that was interferrring. I removed the apache site password directory protection and then it worked.

1 answer

Profile photo of ubdev Staff 68520.00 $tone August 27, 2020

Hi Chris, 
It seems that your server has a special setting. Please apply this tweak code:

  • Download the PHP file here
  • Then, upload that file and overwrite the PHP file at pub/ub-tool/protected/components/UserMenu.php

Once done, you should be able to access the back-end of our module as normal.
Ubertheme team


Please login or Register to Submit Answer

Written By