I am logged into the backend of my Magento 2 install and when I click the UB Data icon a popup appears to reenter my Magento admin creds again.
Once I do that it shows a blank page. My log says show this over and over:
[auth_basic:error] AH01618: user admin not found: /pub/ub-tool/index.php/step1/setting
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Chris Roseanu ⋅70.00 $tone August 27, 2020
I had apache .htpasswd setup and that was interferrring. I removed the apache site password directory protection and then it worked.
Chris Roseanu ⋅70.00 $tone
August 27, 2020
1 answer
Hi Chris,
It seems that your server has a special setting. Please apply this tweak code:
- Download the PHP file here
- Then, upload that file and overwrite the PHP file at pub/ub-tool/protected/components/UserMenu.php
Once done, you should be able to access the back-end of our module as normal.
Regards,
Ubertheme team
